Shipping policy
Shipping Policy
Last updated: [29/08/2026]
Thank you for shopping with LCCupsLTD We aim to process and deliver your order as quickly and smoothly as possible. Please review the information below regarding our shipping and delivery process.
Order Processing
Orders are typically processed within [1–3 business days] after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods, sales, or holidays, processing times may be slightly longer. If there is a significant delay with your order, we will contact you using the details provided at checkout.
Shipping Times
Once your order has been dispatched, estimated delivery times are:
- UK Standard Shipping: [3–5 business days]
- UK Express Shipping: [1–2 business days]
- International Shipping: [5–14 business days]
Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on the courier, destination, weather, customs, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.
Free shipping: Available on orders over £50
Any applicable shipping charges will be clearly displayed before you complete your purchase.
Tracking
Where available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.
Please allow up to [24–48 hours] for tracking information to become active.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at lccupsltd@gmail.com We will work with the relevant delivery provider to investigate the issue.
Please note that delivery dates are estimates and we cannot guarantee delivery by a specific date unless a guaranteed delivery service has been purchased.
Incorrect Delivery Information
Please ensure that your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address and the order has already been dispatched, we may be unable to change the delivery address. Any additional shipping costs resulting from an incorrect address may be the customer's responsibility.
Damaged Packages
If your order arrives damaged, please contact us as soon as possible at lccupsltd@gmail.com and provide photographs of the packaging and the damaged item.
We will assess the issue and work with you to find an appropriate resolution.
International Orders
International customers are responsible for any customs duties, import taxes, or other fees that may be charged by their country.
These charges are not included in the product or shipping price unless explicitly stated at checkout.
Customs delays are outside of our control and may affect estimated delivery times.
Changes to Orders
If you need to change or cancel your order, please contact us as soon as possible at lccupsltd@gmail.com.
We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been dispatched.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: lccupsltd@gmail.com
Business: LCCupsLTD
Website: